Support
How can we help you?
Send us a message, track your order, or browse common questions. We're here for you.
Send us a message
Tell us what you need. We reply by email, usually within 24 hours.
Common questions
How fast will you reply?
We reply by email within 24 hours, Monday to Friday. Messages sent on the weekend get an answer first thing Monday.
Where is my order?
Tap Track your order at the top of this page. Your order number and tracking code are also in your order confirmation email.
Can I change or cancel my order?
Email us as soon as you can. If your order has not shipped yet, we can change or cancel it. Once it ships, we are not able to make changes.
How do I manage my subscription?
Email support@matianutrition.com from the address you used at checkout. We can skip a delivery, change your date, pause, or cancel for you.
What is your return policy?
Every order is backed by our 60-day money-back guarantee. If you are not happy, email us and we will make it right.